The County Council’s Customer Service Centre will be open as normal between 8am and 6pm, Monday to Friday, and will close only between*:
Friday 21st December at 6pm until 8am on Thursday 27th December 2012
Friday 28th December at 6pm until 8am on Wednesday 2nd January 2013
*Emergency Social Care service is in operation; please see the bottom of the page for further information
With the exception of the dates above, please call the most appropriate number below for your enquiry (extended hours are shown if available):
Adult Social Care - 01522 782155 (8 - 6pm weekdays. Please see the bottom of the page for out of hours Emergency Social Care services)
Blue Badge - 01522 782232 (8am – 6pm weekdays)
CallConnect - 0845 234 3344 (lines open 7.30am - 6.30pm weekdays, 8.30am - 5.30pm Saturdays) The service is open 8.30am - 4pm on Christmas Eve and open between 8.30am - 5.30pm from 28 to 31 December inclusive.
Carers Support Team - (01522) 782224 (8am to 6pm weekdays)
Carers Emergency Response – 0800 0612027 (24/7 service)
Community Safety-including Fire and Rescue non-emergency calls, emergency planning, crime and disorder - (01522) 782050 (8.45am - 5.15pm Monday to Thursday and 8.45am to 4.45pm on Friday)
Corporate Services - (01522) 782060 (8am to 6pm weekdays)
Education - (01522) 782030 (8am – 6pm weekdays)
Family Information Services - (08001) 951635 (8am – 6pm weekdays)
First Contact - helping people aged 60 and above to live independently - (01522) 782172 (Monday to Thursday from 8.45am to 5.15pm and on Friday from 8.45am to 4.45pm)
Fostering and Adoption enquiry line - (08000) 933099 (8am to 6pm from Monday to Friday)
Highways and Planning - (01522) 782070 (8am to 6pm weekdays. For out of hours emergencies please see below)
Household Waste Recycling Centres - (01522) 782070 All HWRCs will be closed on Christmas Day and Boxing Day. They are all open on New Year’s Day, except Whisby. Follow this link for opening times.
Heritage Sites and Lincolnshire Archives - (01522) 782040 (9am-5pm)
All will be closed between 24 and 27 December inclusive, and between 31 December and 2 January inclusive.
Libraries - (01522) 782010 (Lines open 9am to 5pm Monday to Sunday inclusive, including the festive period)
Lifelong Learning - (01522) 782011 (8am to 6pm from Monday to Friday)
Lincolnshire Road Safety Partnership – (01522) 782068 (8am - 6pm weekdays)
Registrations and Celebratory Services - (01522) 782244 (8am to 6pm Monday to Friday and 9am to 4pm on Saturdays)
Schools Transport - (01522) 782020 (8am – 6pm weekdays)
Social care for children - (01522) 782111 (8am - 6pm weekdays. Please see the bottom of the page for Out of Hours Emergency Social Care Services)
Tourism development - (01522) 782332 (9am to 5pm from Monday to Sunday inclusive)
Trading Standards - (01522) 782341 (8.45am - 5.15pm Monday to Thursday and 8.45am to 4.45pm on Friday)
Minicom - (01522) 552055
Emergency Duty Team (Social Care) - (01522) 782333 (Monday to Thursday from 5pm to 8:45am and on Fridays from 4:45pm all the way through to 8:45 am on Mondays with a 24-hour service on Bank Holidays) Find out more about Social Care Emergencies.
Highways and Planning Out of Hours Emergencies If you need to report a Highways emergency outside of the core hours (8am-6pm Weekdays and bank holidays), please contact Lincolnshire Police: (0300) 111 0300
Attractions and Visitor Information
Lincoln Castle, The Museum of Lincolnshire Life and The Collection will be open on 27 December and 2 January bank holidays. The Battle of Britain Memorial Flight Visitor Centre will be closed 28, 29, 20 December. Gainsborough Old Hall will be closed for refurbishment until April 2012.
Heritage Sites and Lincolnshire Archives: All will be closed between 24 and 27 December inclusive, and between 31 December and 2 January inclusive.
Many of our services are available online, including reporting potholes, faulty street lights, renewing your library book and booking appointments with our Registration Services.
To see a list of what is available and to use our online services please go to www.Lincolnshire.gov.uk/doitonline.