LETTER: NHS clipboard carriers need to start listening tom those who matter - the patients

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I cannot lay claim to the benefit of any medical qualification or expertise, I do however, as a patient suffering from permanent heart disease, have considerable experience of treatment and counsel from many highly qualified medical practitioners.

It is therefore with complete confidence that I state that the care and treatment I have received from the Wold Practice is second to none that I have received over the last 30 years across four counties of the United Kingdom.

At a time when the National Health Service is experiencing so many serious difficulties we should stop paying credence to those who talents seem to be limited to carrying clipboards and ticking boxes and start listening to and supporting those who actually do the job, particularly those who do it so competently.

Cliff Willetts