Sweet sixteen for Woodhall Spa developers

The ‘team’ behind a major new retirement development in Woodhall Spa is celebrating after being awarded a ‘five star’ customer satisfaction rating by a national organisation.
Looking good: A lounge at a McCarthy Stone developmentLooking good: A lounge at a McCarthy Stone development
Looking good: A lounge at a McCarthy Stone development

Staff from McCarthy Stone in secured the highest possible rating in an independent survey announced by the Home Builders Federation (HBF) – for the 16th year running!

The only developer or housebuilder of any size or type to achieve this accolade each year since the survey launched 16 years ago, McCarthy Stone achieved an overall customer satisfaction score of 93 percent.

Currently under construction, Gibson Court Retirement Living development on Tattershall Road in Woodhall Spa is carefully designed for the over 60s to provide independent living within a safe and secure environment.

The five star customer satisfaction rating is only awarded when more than nine out of ten customers would recommend a company to a friend.

It is an annual survey carried out by the HBF, involving 541 purchasers of McCarthy Stone’s homes in 2020.

Samantha Watkins, deputy divisional sales and marketing director for McCarthy Stone, said: “All our staff prides themselves on offering the very best service and products to our homeowners at all times.

“We are thrilled to have been awarded the full five stars from the HBF once again.

“Our homeowners have always been at the heart of our business, and this has never been more important than during the last year – and through the challenges we have all faced.

“Our team in Woodhall Spa continues to ensure that the safety and wellbeing of our homeowners is their utmost priority – and to provide the support our homeowners need to live independently as part of a thriving retirement community.”

Gibson Court comprises 43 stylish one and two-bedroom luxury apartments with many service extras for over 60s.