Tanglewood Care Home took immediate action when nurse’s failings were highlighted

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Shirley Woods, Operations director of Tanglewood Care Homes, said: “As a significant employer of qualified nurses, it is always shocking and disappointing when a nurse fails to uphold our code of conduct and acts inappropriately towards patients in their care.

“The nurse in question was immediately suspended from Tanglewood Care Home in Horncastle when concerns were raised.

“We automatically alerted Lincolnshire County Council Adult Safeguarding Team, Care Quality Commission (CQC), Nursing & Midwifery Council (NMC) & Lincolnshire Police.

“I worked closely with residents, relatives and our employees at Tanglewood Care Home, to ensure that everyone felt supported and fully informed.

“The NMC tribunal process in London proved challenging and emotional for the people involved, but provided an outcome to future safe guard vulnerable people.

“Our recruitment process is robust, we were led to believe we had engaged an experienced and well respected nurse with 35 years experience, her exemplary employment record and references, indicated a valued addition to our nursing team.

“We therefore, deeply regret any distress or discomfort she may have caused.

“As a care provider, we constantly review our processes and how we can best safe guard the residents in our care.

“The actions of this disqualified nurse highlighted a greater need to empower our employees when whistleblowing inappropriate conduct from a qualified nurse.”