LETTER: Let down by Boston Hospital transport

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As one of many, I feel so let down by the very poor transport collection times from Boston Hospital.

The transport staff were very pleasant and helpful, but the waiting times (of several hours at a time in some cases) on benches that were intended for perhaps half an hour to an hour or so, only increased the discomfort and mental fatigue of people who are ill and in many cases pensioners.

The hospital staff could not have been more attentive and concerned, but felt helpless to improve the service.

A Goodel (72)