West Ashby couple help in fight to combat doorstep crime

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A West Ashby couple, who were ‘conned’ out of £2,000, are helping Lincolnshire Trading Standards raise awareness about doorstep crime as part of National Consumer Week (November 3-7).

The News highlighted the plight of Mrs and Mrs Dunk who were approached at their home earlier this year by bogus builders claiming to be doing roofing work in the area.

The couple paid an initial £1,800 - and later an additional £350 - for so called improvements.

However, the Dunk’s turned to Trading Standards Officers for help after being left with a roof that ‘bled’ pink paint every time it rained.

Mr Dunk said: “In total, we have spent just over £2,000 and we are still suffering as a result of the work which is incredibly frustrating.

“I’d warn anyone who is looking to have work done to hire someone reputable and to sign a contract.

“I am angry and upset, but it is a mistake we made and unfortunately it is easy to be fooled by these people.”

Sally Gray, Senior Trading Standards Officer, said: “The cost was quite extortionate considering what work had actually been completed.

When our expert examined the Dunk’s roof, he confirmed that work had been completed to a very poor standard.

“Tradesmen who are busy have no need to cold call or tout for business. Never agree for work to be started straight away, think about it first and never trade in cash on your doorstep. If you’re not sure – don’t open the door.”

*If you think you’ve been a victim of doorstep crime, call the Citizens Advice Consumer Helpline on 03454 040506 or visit www.adviceguide.org.uk. If a rogue trader refuses to leave your premises call 999.