Carol Webb has used the door to door bus service four times a week for the past two years to travel from her home in Bucknall to the NewLink Project at the Ancaster Day Centre in Lincoln where she works.

From August 4 Carol will not be able to use the service for this journey because it takes her outside East Lindsey.

She said: "I feel that they are discriminating against people with special needs as there are no alternative travel options for me."

Carol, a permanent wheelchair user, said she felt "discriminated" against because people in West Lindsey can use the service to leave their district.

Anita Ruffle, public transport strategy and development manager at Lincolnshire County Council, said: "We are aware of the circumstances of this lady and are currently looking into what alternative arrangements may be made.

"The new Dial-a-Ride arrangements do concentrate journey opportunities to within the district, but other community schemes can provide for more disparate journeys.

"We are in touch with the passenger and will be getting back to her shortly."

Carol said an option she had been given involved taking a Call Connect bus to Horncastle, a service bus to Lincoln and a service bus to Newark Road.

From there she has to push herself to the day centre.

"I can't manage that," she said.

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